Frequently Asked Questions

Yes, we bring all our own cleaning products and professional equipment. We use eco-friendly products that are safe for your family and pets. If you prefer us to use specific products, just let us know.

Absolutely. Many of our regular clients leave a key or arrange access with us. We are fully insured, so you can trust us with your home. We can discuss the best arrangement for you.

Yes! We are pet-friendly. We just ask that you let us know about any pets so we can take extra care around them. Our eco-friendly products are also safe for pets.

Your satisfaction is guaranteed. If you're not happy with any aspect of the clean, contact us within 24 hours and we'll come back to put it right at no extra cost. We pride ourselves on getting it right every time.

Yes, weekend appointments are available. We know weekdays aren't always convenient, so we offer flexible scheduling including Saturdays. Contact us to check current weekend availability.

Yes, we offer weekly, fortnightly and monthly regular cleaning schedules. Regular clients get priority booking and consistent cleaning from the same team member. Get in touch to set up a schedule that works for you.

Yes — our online quote request takes just a few minutes and gives us all the information we need to provide an accurate quotation. You can also reach us by phone or WhatsApp. Once we receive your request we'll provide a free no-obligation quote and arrange a booking that suits you.